How can we help?

Quick answers about your products, subscriptions, orders, and support.

  • You'll receive a confirmation email from support@earthechofoods.com shortly after placing your order. If you don't see it in your inbox, please check your spam folder.

    Haven't received your confirmation? Feel free to contact our customer support team by filling out the contact form on this page.

  • Your order confirmation email from support@earthechofoods.com will clearly indicate if you've signed up for a subscription. If you need help managing your subscription, simply email our customer support team at support@earthechofoods.com.

  • Absolutely! We'll send you an automatic email notification 3 days before each auto-ship order. This gives you time to ensure your shipping address and payment information are up to date.

  • We're here to help! Contact us by:

    Or fill out the form on this page, and a friendly member of our customer support team will reply within 24 hours!

  • Typical delivery is within 7-10 business days after purchase. Shipping rates vary based on destination and package weight.

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