Managing Your Account
Creating an Account
To create an account, just click this link: Earth Echo Foods-Register. Having an account makes future ordering so much easier and allows you to do the following:
• Checkout in just seconds!
• Add & store multiple addresses
• View order details and history
• Track your orders
• Get notified about Earth Echo special offers
• Enhance your shopping experience
If you forgot your password, click on the Login icon located at the top-right area of any page or go directly to the Login page, and then click on the Forgot Your Password? link.
Edit Your Account Information
If you wish to edit your account information, just log in to your account and click My Account. Click Your Account Details and update the records you want to change.
View Past Orders
To view your order history, you must have created an account. If you have an account, just log in with the credentials you set up and click Completed Orders.
Methods of Payment
We accept major credit cards, debit cards and PayPal.
Track My Order
During the checkout process you will be prompted to enter your email address (if you have an account and are already logged in, this should already be filled in) - your order tracking link will be sent to you at that email address once the order ships.
Edit My Order
If you wish to edit or change your order after it has been placed, just email us at firstname.lastname@example.org with the details of your request. Please note that if your order has already been processed, we will not be able to modify or change your order.
Cancel My Order
If you wish to cancel your order after it has been placed, just email us at email@example.com with the details of your request. Please note that if your order has already been processed, we will not be able to cancel it.
Coupon / Promo Code Redemption
If you have a coupon code, you can enter that on the last page of the checkout process. There is a coupon / promo code box. Simply enter the coupon code/promo code and hit Apply. Once the page refreshes, you will see the coupon applied to your total amount due!
Shipping And Returns
Shipping is calculated during the checkout process. Please note, at this time we are only shipping to the U.S. and Canada.
Currently all of our products ship primarily via UPS. In some cases we ship via DHL, USPS or local carrier. Please note, at this time we are only shipping to the U.S. and Canada.
To view our return policy, check out our Refund Policy.
If you would like to reorder a product you’ve purchased before, you can easily do so by logging into your account and viewing your Completed Orders. This is where you can find all your past orders. From here you can add items you’ve ordered before to your card and proceed to checkout.
Lost or Damaged Shipments
Email us with your order number and a description of the issue at firstname.lastname@example.org and we'll be happy to assist you.
At Mindful Health, LLC, we stand behind our products and quality controls. If for any reason you are not satisfied with an Earth Echo product you purchased directly from EarthEchoFoods.com or one of our authorized sellers, you may request a refund or replacement product. Please note that because we are unable to control the quality of our products sold by unauthorized sellers, unless otherwise prohibited by law, the 60-Day Satisfaction Guarantee is not available for products purchased from unauthorized sellers. The Guarantee is also limited to the original, end-user purchaser.
How To Claim The Guarantee
To submit a Guarantee request, please call one of our experts at (888) 997-3851 or email us at email@example.com and have information available regarding where and when you purchased your product. If your request is approved, our team will provide you with the address to which you will need to mail your Earth Echo product along with a return merchandise authorization number so your return is accepted.
You must submit your Guarantee request within 60 days of the date of purchase. Please note that you are responsible for costs incurred in mailing your product and proof of purchase.
Mindful Health, LLC reserves the right to verify information, require a valid proof of purchase, and to deny Guarantee requests in its discretion in cases of suspected fraud or if the customer has abused the 60-Day Satisfaction Guarantee.
If you have any questions regarding whether a seller is an authorized seller, please contact us at (888) 997-3851 or email us at firstname.lastname@example.org.
Prices on this website are subject to change without notice. The health and nutritional information contained in this website is for informational purposes only and is not intended to treat, cure, prevent or alleviate any disease or health condition. Click here to view the complete Disclaimer
As always, please consult your doctor before taking any of these listed products or starting any listed programs or procedures on this site. Earth Echo products are intended for personal use and not for resale.
Why is there a Prop 65 warning label on the packaging of my Earth Echo product?
In order to inform our customers and be transparent, we label all packaging for several of our organic products with a California Proposition 65 ("Prop 65") warning.
Prop 65 is California's Safe Drinking Water and Toxic Enforcement Act of 1986. Companies are required to place a warning label on any product they sell within the state of California if it exceeds the level that the State has established as risk free. Over 800 chemicals are currently listed under Prop 65, many of which may be naturally present in the environment.
At Earth Echo, safety and quality are always a priority. We've blended science and soul to create the most sustainable superfood products on the planet, made with natural and organic ingredients. Superfood products that heal you from the inside out while easily fitting into your busy lifestyle. We never use chemicals or artificial ingredients in our products.
The elements that triggered this California Prop 65 labeling requirement are lead and cadmium. This mineral is present in soil around the globe at varying levels, and is naturally occurring. The plants we're using in our superfood products are absorbing lead directly from the soil.
The State of California requires a warning for any product sold in California that would result in a consumer ingesting more than 0.5 micrograms of lead in a day. This is an exceedingly low level that is, by law, 1000 times lower than the level of exposure that has been shown to have no observable effect on humans or animals.
In fact, California's laws are more strict than those of the World Health Organization (WHO), European Union (EU), Food and Drug Administration (FDA), Canada and the United States Pharmacopeia (USP).
As creators of high quality organic superfoods, Earth Echo does not intentionally add lead to any of its products. The California law sets an extremely stringent warning threshold. As you will learn from the below information lead is naturally occurring in soil around the world. The products you will find with this warning currently are: Cacao Bliss, Collagen Peptides.
What Does the Prop 65 Warning Label Mean?
Earth Echo's mission is to provide high quality products made from certified organic ingredients from reputable suppliers that meet high standards for safe and healthy consumption. Because our products are organic, the California Prop 65 labeling requirement was triggered due to the existence of lead. Lead is a naturally occurring mineral that is present in soil all over the planet in varying amounts and as a result is then absorbed by plants grown in soil where it is found.
Many common foods have trace levels of lead, including grains, fruits, vegetables, nuts, seeds and prepared foods. Lead occurs in foods because of its presence in the environment. Lead can enter our food supply, because it is absorbed by plants grown as fruits or vegetables or plants used as ingredients in food, including dietary supplements. The levels found in these common foods have been found to exceed the established Prop 65 standards.
Are Earth Echo’s products safe?
As a creator of superfoods we take your health and our food safety, quality and adherence to regulatory standards very seriously. Earth Echo is committed to following GMP (Good Manufacturing Practice) and HACCP (Hazard Analysis Critical Control Point) Standards as well as maintaining a documented Vendor Approval Program. We regularly test all of our products to comply with those standards.
Approved raw material suppliers and manufacturers are audited and asked to demonstrate that they test and monitor for certain contaminants in the products they supply to us. As we certify in our Earth Echo Mission, we source only the highest quality organic, nutrient-dense superfoods from around the world. As a result the safety and efficacy of our products will always be our highest priority.
For more information on Prop 65 please see the Prop 65 web site maintained by the State of California at www.P65Warnings.ca.gov.